Utility Billing Information

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Town of Silverthorne Changing to Monthly Utility Billing

Beginning in January 2026, the Town of Silverthorne will transition from quarterly to monthly utility billing. Changing the utility billing frequency from quarterly to monthly will enable the Town to enhance customer service, promote water conservation, and provide greater convenience and monthly budgeting for residents and businesses.

If you have any questions, please contact the Town of Silverthorne utility billing at 970-262-7310 or utility@silverthorne.org.

Pay Bills Online

Pay Utility Bill Online

Request Utility Account or Update Utility Billing Information

For information or questions about your water/sewer bill, contact the Accounts Receivable Administrator by email or at 970-262-7310.

For information or questions about water or sewer tap fees and EQR’s, contact the Utility Manager by email or at 970-262-7344.

Payments

Bills will be issued monthly beginning in 2026. There is a $5.00 monthly fee for all paper billing, sign up for paperless statements with these instructions.

Online Payment Option: Sign up for Auto Pay or make a one-time payment using the Xpress Bill Pay payment portal. Please see Xpress Bill Pay information and first time user instructions for assistance.
By Mail: Town of Silverthorne, PO Box 1309, Silverthorne, CO 80498. Please include a stub from water/sewer bill or write your account number on your check or money order.
In Person and After Hours: Town Hall, 601 Center Circle Drive, Silverthorne, CO 80498.

Water, Irrigation and Sewer Rates

Water, Irrigation and Sewer monthly flat rates are calculated as follows, per Equivalent Residential Unit (EQR) or average household:

Water and Irrigation Flat Rate: $22.00
Sewer Flat Rate: $43.75

EQR

$1.61/EQR/Month/1,000 gallons for 0 to 5,000 gallons consumed
$3.21/EQR/Month/1,000 gallons for 5,001 to 10,000 gallons consumed
$4.77/EQR/Month/1,000 gallons for 10,001 to 16,667 gallons consumed
$6.80/EQR/Month/1,000 gallons for 16,668 and higher gallons consumed

An EQR is an Equivalent Residential Unit. A single-family residence up to three bedrooms and three bathrooms is equal to one EQR. Each additional bed or bath is an additional 0.1 EQR. For example, a three bed/four-bath house is 1.1 EQR and would pay the water flat rate $22 x 1.1 = $24.20 for water plus usage.

Asset Maintenance Fee

A new asset maintenance fee of $1 per EQR per month will be charged to all accounts to help maintain the Town’s water and sewer infrastructure.

Account Setup Fee

Owners and/or tenants will be charged a $25 setup fee for new accounts.

Stormwater Management Fee

An increased level of maintenance is necessary to address the Town’s aging infrastructure. This fee will help reduce the potential for property damage due to stormwater drainage and maintain the local water quality.

Residential properties are charged $7.57 per month.

Commercial properties have a tiered rate based on impermeable surface:

$6.31/month for 120-10,000 Sq. Ft.
$12.61/mo.: 10,001-40,000 Sq. Ft.
$63.06/mo.: 40,001-100,000 Sq. Ft.
$126.12/mo.: 100,001+ Sq. Ft.

Water and Sewer Tap Fees

Water and sewer tap fees have been established so that new development pays for the increased water and sewer service it requires, helping the Town pay for future expansion. These fees are collected by Community Development before issuing a building permit for new businesses or residences. They also determine the number of equivalent residential units (EQRs) a building will require.

The tap fees per EQR are:

Water Tap Rate: $9,476.00
Sewer Tap Rate: $7,800.00

Notes from the Town of Silverthorne Utility Department

Every business and residence in Silverthorne has a water meter to measure the amount of water being used. The Town's Utility Department has upgraded the radio transmitter components on the water meters, allowing daily remote monitoring.

Sign up for the EyeOnWater app to monitor current usage, detect leaks, view usage history, compare year-over-year usage and even receive recommendations based on your home to help you conserve water.

In the event of a water emergency, our staff relies on accurate contact information. Please share updated phone numbers and email addresses by contacting the Accounts Receivable Administrator by email; please use your street address as the subject line.

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